 | Resume: Project Manager/Business Analyst Minneapolis, MN US Summary •Skilled Business Analyst/Project Manager with background in banking, management information systems, credit, collections, and operations management. •Exceptional organizational, analytical, and managerial skills. •Working knowledge of SDLC, ITIL, PMBOK and SOA development methodologies. •Expert with Visio, MS Project, and Access. •Experienced with analyzing and creating use cases for project documentation. Education Master of Management Information Systems, Metropolitan Sta | | | | |
 | Resume: Project Manager Austin, TX US Professional Summary · 13 years of experience in the planning, design, development, management, implementation, and maintenance of Software applications · PMI Certified Project Management Professional (PMP) with 6 years of experience in Program/Project Management of software applications involving a full SDLC process · Experienced professional with excellent project planning, estimating, scheduling, executing, facilitating, monitoring, implementation, stabilization, an | | | | |
 | Resume: IT Manager/Project Manager/Business Analyst Morganville, NJ US SKILLS SUMMARY More than 8 years as Software Development & Support Manager and more than 10 years of experience in system analysis and programming for a financial software company . Strong background in project management, systems development life cycle methodology including Systems Analysis and Design, Quality Assurance and Change Management. Great deal of experience with global support operations. Strong background in Securities Processing, Data Vendor Feeds, Data capture and distrib | | | | |
 | Resume: Consultant Gahanna, OH US Objective: Successful functional project manager/systems implementer /Trainer is looking to continue career implementing Manhattan WM/PkMS systems. Independent Contractor, who is an executor and leader, and is highly organized and responsible with excellent motivational and strong interpersonal skills, is seeking a challenging role in a high growth organization that, will utilize and reward my talents and skills. ľ Project management: Tactical PM who has led 32 PkMS full cycle implementat | | | | |
 | Resume: Business Systems Analyst Mc Leansville, NC US Overview Results oriented Business Systems Analyst with broad business background in system development, enhancements, maintenance, interfaces, and conversions. Primary experience with the implementation of and conversion to server and Web based systems interfaced with custom developed mainframe legacy systems. Professional Experience Consultant 2006 – Present At Lowe’s Home Improvement developed business requirements, detail designs, test plans, and implementation plans f | | | | |
 | Resume: Quality Assurance Analyst, Teacher, Customer Service Dassel, MN US Responsibilities Included: Tested programming changes and document any exceptions found: Conducted function test execution and regression testing to assure functionality is working as expected in Lotus Notes and Risk Navigator Domino Client and Web based Test Environments. Attended Design Reviews: Attended Design Reviews with our Business Analysts and Technical Analysts in order to gain understanding of functionality in order to develop and execute testing tasks and responsibilities. | | | | |
 | Resume: Actuate or Clarity Expert Bentonville, AR US Certifications: Certified CLARITY Functional Expert, ACTUATE Certified Consultant, Fundamentals of Project Management Software: ACTUATE, CLARITY, SIEBEL/ACTUATE, MAXIMO/ACTUATE, DATABEACON, MS Project, SEAGATE CRYSTAL REPORTS Memberships: Society of Industry Leaders EDUCATION Villanova University, Villanova, PA Master Certificate in Government Contract Management (in progress) Texas Wesleyan School of Law, Fort Worth TX Completed half of J.D. program 2005 El Centro C | | | | |
 | Resume: Sr Desktop Support Milford, NJ US xcel in a network and desktop support position which utilizes analytical and technical troubleshooting skills in a single or multi-platform environment. Dedicated to providing a high level of client communication and service through exceptional planning and interpersonal skills. EDUCATION Technology Certifications Technology Courses MCP Windows NT- Brainbench Novell 555 IntranetWare 4.11: Integrating Windows NT MCP Windows 2000-Brainbench Advanced Networkin | | | | |
 | Resume: Customer Service Representative Tampa, FL US Customer Service / PC Support / Help Desk – Flexible Schedule CERTIFICATION CompTIA “A+”, “Network+” OPERATING SYSTEMS MS-DOS, Windows 3x+9x, Win-XPHome, Win-XPPro, a little Win2000, a little Linux INSTALLATION EXPERIENCE At various times I have installed and terminated CAT-5 cable, co-axial cable, phone wire, phone racks, Cisco switches, Tellabs muxes, Ethernet hubs, computers, peripherals, computer subassemblies and other related equipment. I have also worked on troubleshooting | | | | |
 | Resume: Desktop /Network Support Specialist Memphis, TN US EXPERIENCE/ACCOMPLISMENTS: Provide all levels of technical support via phone and onsite to users at all levels within the organization and to their clients. Job responsibilities include hardware and software diagnostics, troubleshooting, upgrade, repair and maintenance support for hardware devices such as Personal Digital Assistants (PDAs), PCs, Laptops, Servers and Network Printers (HP and RICOH) and software such as MS Office 97/2000/XP, Windows 3.x/9x/NT/2000/XP, Novell Netware, Lotus Notes | | | | |
 | Resume: Technical Support Crew Fort Lauderdale, FL US SUMMARY OF WORK EXPERIENCE Bilingual (English-Spanish) computer specialist with extensive experience in customer support, call center. My background includes network implementation and configuration, help desk support and, field service technician with a strong emphasis on network support. I have a great deal of experience with ISA, PCI and MCA architecture. Very strong in all phases of data communications, including extensive professional use of the Internet and all its major components. | | | | |
 | Resume: Lan/Desktop/Network admin. Little Rock, AR US OBJECTIVE Obtain/Advance a promising career in the LAN/Desktop/Network Support Information Technology field. QUALIFICATIONS „X Excellent communication skills „X Customer Oriented „X Set and meet deadlines/goals „X Windows XP Professional/Home Knowledge „X Windows 2000 Professional Knowledge „X Windows NT Knowledge „X Blackberry Enterprise Server and Device Knowledge „X Experience with Cisco Networking Equipment „X Experience with Active Directory „X Experience with DHCP and | | | | |
 | Resume: Network Administrator I Kissimmee, FL US OBJECTIVE Computer Technician I’m a motivated individual who is looking for a great organization with a potential for growth. I have excellent network\customer service techniques and strong communication skills. I’m willing to learn and perform all tasks or projects. SKILLS SUMMARY * Familiar with Microsoft Windows, Microsoft Office Microsoft Exchange. * Experienced with Active Directory, Backup Exec, and LANDesk. * Also have knowledge of IP phone, Blackberry, and wireless | | | | |
 | Resume: Network Administrator I Kissimmee, FL US OBJECTIVE Computer Technician I’m a motivated individual who is looking for a great organization with a potential for growth. I have excellent network\customer service techniques and strong communication skills. I’m willing to learn and perform all tasks or projects. SKILLS SUMMARY * Familiar with Microsoft Windows, Microsoft Office Microsoft Exchange. * Experienced with Active Directory, Backup Exec, and LANDesk. * Also have knowledge of IP phone, Blackberry, and wireless | | | | |
 | Resume: Network Administrator Blue Island, IL US SKILLS: TCP/IP, EIGRP,BGP, Windows 2000(Pro & Server), Windows Server 2003, Windows XP, NT, Exchange 2003, Server/ Workstation configuration, Active Directory, Internet Information Server 5.0, Terminal Server 2000, Installshield Administration, Citrix MetaFrame, Veritas Backup Exec 8.6, Remedy, Norton Ghost Enterprise, SQL, VOIP, Blackberry, Remote access service, MPLS, Frame Relay,T1/T3, DHCP, LAN/WAN, VPN, Cisco Routers/Switches, Ethernet EXPERIENCE: December 2006-April 2008 | | | | |
 | Resume: Server/Desktop/Network Support Analyst West Des Moines, IA US • 10 years of IT support experience in large and small network environments includes three years in healthcare industry and two years of direct provider experience. • Experienced in LAN/WAN troubleshooting over tcp/ip and ipx protocols. • Significant experience troubleshooting and resolving application and connectivity issues in Citrix Metaframe environments. • Thorough knowledge of PC setup and deployment, software installs and small network setups. • Expert at communicating, and document | | | | |
 | Resume: Sr. Technical Analyst Saint Paul, MN US TECHNICAL SKILLS * Extensive Desktops, Laptops, and printers hardware/software repair knowledge. * LAN and WAN networking troubleshooting background. * Remote users support (32 nationwide offices) with over 2000 Desktops, laptops, and printers. * Proficiency in troubleshooting PC hardware, MS Windows (2000, XP, NT) operating systems. * Desktop and network support experience for a 300 plus user environment. SOFTWARE EXPERIENCE MS Windows 2003, XP, 2000, NT, 9x, 3x,Workgroups. MSOffice 200 | | | | |
 | Resume: Network Administrator Kissimmee, FL US OBJECTIVE: Network Administrator Motivated individual who is looking for a great organization with a potential for growth. I have excellent network\customer service techniques and strong communication skills. I’m willing to learn and perform all tasks or projects. SKILLS SUMMARY: Familiar with Microsoft Windows, Microsoft Office, Active Directory and VERITAS Backups Exec. Experienced in with MS Exchange and spamware software. Knowledge of PC and IP phone setup and installation, as wel | | | | |
 | Resume: Technical Analyst Saint Paul, MN US TECHNICAL SKILLS *Extensive Desktops, Laptops, and printers hardware/software repair knowledge. *LAN and WAN networking troubleshooting background. *Remote users support (32 nationwide offices) with over 2000 Desktops, laptops, and printers. *Proficiency in troubleshooting PC hardware, MS Windows (2000, XP, NT) operating systems. *Desktop and network support experience for a 300 plus user environment. SOFTWARE EXPERIENCE MS Windows 2003, XP, 2000, NT, 9x, 3x,Workgroups. MSO | | | | |
 | Resume: Network Engineer Highlands Ranch, CO US Employment Focus Call Center, Desktop, Network & Telephony Support, Training & Documentation. Years Experience 12 Education Computer Science, Arapahoe Community College, 1997 Public Speaking, Dale Carnegie, 1999 Qualities - Strong work ethic - Positive and Friendly - Motivated Self Starter - Reliable - Professional - Excellent People Skills - Breadth and Depth of IT Knowledge Hard Skills - A+/Network/Customer Service Representative Certified - Ethernet LAN | | | | |
 | Resume: JR.NETWORK ADMIN,DESKTOP AND NETWORK SUPPORT SPECIALIST Mount Holly, NJ US SUMMARY DESKTOP AND NETWORK SUPPORT SPECIALIST Possess over 11 years experience on multiple software, hardware and server configurations. PROFESSIONAL EXPERIENCE McCollisters Transportation - Burlington, NJ 2005 to 2008 TECH SUPPORT SPECIALIST Provided desktop, laptop, and Palm support for 500 users across 14 locations country-wide. Provided primary support of IGC software and Palm devices, conducted software and hardware | | | | |
 | Resume: Systems Administrator Franklin, OH US SUMMARY Systems Administrator with 4 years experience in the design, and implementation of network technologies. Outstanding customer service skills, resolving technical issues and educating end-users. Team player making significant contributions to team and individual success. Government Security Clearance: Secret Summary of computer skills Operating Systems: Microsoft Windows Server 2000/2003, Windows Vista/XP/XP 64 bit/2000/ME/98/95/3.x, Windows Mobile, Macintosh O/S 9 and X, , TB | | | | |
 | Resume: Desktop & Network Technician Toronto EG OBJECTIVE: To obtain a position as a Desktop / Network Support technician where I can perform troubleshooting and maintenance of hardware and software issue. SUMMARY: • Over seven years of IT experience as a client services representative, Helpdesk and Desktop & Network Support Analyst in windows environment • Experienced in troubleshooting and maintenance of hardware and software on windows server 2000 & 2003 network environment on telephone, remote, & on site services • Proficiency in setup | | | | |
 | Resume: DESKTOP SUPPORT South Richmond Hill, NY US SUMMARY Talented and qualified technical support professional experienced in PC upgrades, maintenance, troubleshooting, and repairs, and end-user desktop and network support, with exceptional customer service skills. Support Specialist with computer operations expertise using a variety of large scale enterprise servers/mainframes running various applications on ERP systems. Detail and result oriented. A hard-working self-starter. An active and involved team member. SKILLS • Extensive exper | | | | |
 | Resume: Network Administrator/Network Manager/Help Desk Support/ Freedom, OK US Experience 05/2003-08//2005 LSU Health Sciences Center, New Orleans, LA Enterprise Computer Support Specialist Provided Enterprise Computer Support (ECS) Department with IBM S/390 operations support, McKesson MEDS Manager Pharmacy application support, Siemens Radiology Imaging PACS support, MS server support and Help Desk support for the LSU Medical, Dental, Nursing, Allied Health, Public Health, Graduate schools and eight public hospitals statewide. 08/2002 -12//2006 Reed Cons | | | | |
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